Custom Gear - Ordering

ORDERING PROCESS


Artwork Creation, Proofs and Approvals 
All artwork must be submitted on our provided template in either of the following file formats: vector PDF, .EPS, .ai or .CDR. All fonts must be converted to outlines. Crit Fit Cycling will provide 2 hours of free art time per custom order.  Additional art time is billed at our hourly rate of $55 per hour. All logos and graphics submitted to Crit Fit Cycling must be in vector format or additional art charges may apply. Garment production does not begin until all artwork is approved by electronic signature and the order deposit is paid.

Deposit
To begin a custom order we require a 50% deposit on the estimated order quantity on all orders. Orders under $1500 USD we require full payment before an order can be placed. Order quantities can be changed at anytime during the ordering process prior to final submission of the order. After your order is placed you cannot decrease the number of items ordered. Any additions to your custom order after the order is placed may change the estimated delivery date. 

Minimums 
Crit Fit Cycling does not have any minimums.  Just note we have surcharges based on the quantity of items ordered.
1 piece: + 30%
2-3
pieces of the same design, gender & cut: + 20%
4-9
pieces of the same design, gender & cut: + 10%
10+
pieces of the same design, gender & cut: 0% 

Order Discounts 
Crit Fit Cycling does offer discounts based on the amount purchased.  Much like our surcharges this is based on design, gender & cut.
50-99 pieces of the same design, gender & cut: - 5%
100-199 pieces of the same design, gender & cut: - 10%
200-299 pieces of the same design, gender & cut: - 15%  

Turnaround 
Average turnaround varies from 5-8 weeks depending on time of year. Crit Fit Cycling does not guarantee turnaround times, all dates are estimated and can fluctuate up to two weeks due to international shipping and customs. 

Shipping
A $50 USD flat rate shipping charge will be applied to each custom order. Large custom orders are subject to additional shipping charges.